Sofiya Ralls products combine the power of naturally occurring and advanced science ingredients that are simple to use, highly effective, non-toxic, non-irritating, and absolutely cruelty-free. Sofiya Ralls does not use aggressive, acidic &  irritating ingredients. Beyond this, Sofiya Ralls does not like labels such as ‘organic,’ ‘natural’ or ‘clean,’ which have no consistent definition and tell you nothing about a product’s safety or efficacy. We are committed to bringing you the very best ingredient science and being certified “organic” does not always yield the best ingredient.

All Sofiya Ralls products are currently formulated without parabens. Our formulation is FDA approved.

All our products are developed and tested using non-comedogenic criteria to prevent the formation of comedones (blackheads).

Our products and ingredients are not and will never be tested on animals, under any circumstances.

Liposomes are microscopic spheres capable of carrying actives deep into the skin where change is born. Humectants bind 5,000x the water weight. Multiple Liposomes delivery system penetrates beyond the skin’s surface to the basal layer of the skin, transforming it.

We are passionate about quality. Visit the ingredients page to learn more.

At Sofiya Ralls, we offer a 100% money back guarantee. If you aren’t satisfied with our products, please contact us for a full refund within 30 days.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

All orders are processed within [1–3] business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary by destination and carrier, but typically range from 7-10 business days after shipment.

Please note that delivery times are estimates and may be affected by carrier delays, weather, or peak shipping periods.

If your order is lost, damaged, or delayed beyond the expected delivery window, please contact us at her@sofiyaralls.com and we’ll make it right.

We want you to feel confident in your purchase. If you’re not completely satisfied, we offer a 30-day money-back guarantee.

You may request a return within 30 days of delivery.

To be eligible for a refund:
    •    Items must be returned with original packaging (if applicable)
    •    Proof of purchase is required

Once your return is received and inspected, we’ll notify you of the approval status. If approved, your refund will be issued to the original payment method within 5–10 business days.

Customer is responsible for return shipping

Certain items are non-refundable, including:
    •    Digital products
    •    Gift cards
    •    Final sale items

To initiate a return, contact us at her@sofiyaralls.com with your order number and reason for return.